Support

Trailmark ADV works fully offline and keeps all your data on your device. Most questions are answered below; the same help lives inside the app under Settings → Help & Support.

Frequently asked

How do I use the app with no signal?

Before you leave service, open Tools → Download maps and grab a state or a custom-drawn area. Downloaded maps, search, and tap-to-identify all work in airplane mode.

Does recording keep running with the screen off?

Yes. Start recording and lock the phone — your track keeps recording in the background. If the phone dies or the app is closed mid-ride, the recording is recovered automatically the next time you open the app.

How do I mark a waypoint by voice?

Say “Hey Siri, mark a waypoint in Trailmark ADV.” For screen-off background capture, turn on Settings → Siri & Voice → Hands-free background capture (it needs Always location).

Can I import routes from another app or a friend?

Yes — open a GPX, GeoJSON, KML, or KMZ file into Trailmark (from Files, Messages, or another app) and review it before saving. Your Gaia and onX data comes over with its colors, routes, and icons. You can also export your own data as GPX to share back. See the import guide.

How do I move everything to a new phone?

Saved → Export all data writes one backup file with every waypoint, track, trip, photo, and setting. On the new phone, import that file to restore it all. Re-importing is safe — it never makes duplicates.

How do I change miles to kilometers, or the coordinate format?

Settings → Units and Coordinates. Coordinates can be decimal, DMS, or UTM.

New to Trailmark?

The Guides walk through trips, offline maps, marking waypoints, and bringing your data over.

Privacy

Trailmark ADV has no accounts, no analytics, and no tracking. See the full Privacy Policy.

Contact

For anything the FAQ doesn’t cover, reach out and we’ll help.